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User Guides

FAQ      |      User Guide

Resources for you!

We understand that using writing tools can sometimes be challenging, which is why we've created this resource to help you get the most out of your writing experience. In the User Guides section, you will find comprehensive guides, manuals, and instructions with step-by-steps on how to care for and maintain your writing tools

If you're glow-in-the-dark pen is not glowing, please follow these instructions:

For instructional video on changing the refill for the Tornado Touch Ballpoint:


Not finding what you're looking for?

If you can't find the user guide you're looking for, don't hesitate to contact us directly. Our friendly customer service team is always ready to assist you and answer any questions you may have.