At Retro51, we understand that convenience and flexibility matter when it comes to shopping. That's why we're thrilled to offer Shop Pay Installments, a seamless way to split your purchase into manageable installment payments. Here's everything you need to know about this convenient payment option:
How it works:
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Add Items to Your Cart: Start by selecting the items you want to purchase and adding them to your shopping cart.
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Checkout with Shop Pay: When you're ready to complete your purchase, choose the Shop Pay option at checkout.
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Choose Installments: During the payment process, you'll have the option to select "pay in installments." This is where you can choose a payment plan that suits your budget.
- First Payment at Checkout: Your first payment will be due immediately at the time of checkout. This initial payment is typically higher than the subsequent installments.
- Automatic Payments: The remaining installment payments will be automatically charged to the credit card you have saved in your Shop Pay account. These payments will occur according to the payment plan you selected, which could be bi-weekly or monthly.
- Email Reminders: To help you stay on top of your payments, Shop Pay will send you email reminders before each installment is charged. This ensures that you are aware of when payments are due.
Key Advantages of Shop Pay Installments:
Shop Pay Installments offers shoppers a flexible and hassle-free way to make their purchases more affordable while ensuring transparency and convenience in the payment process.
- Quick Decision: One of the advantages of using Shop Pay Installments is the ability to receive a real-time decision on your eligibility. This means you can find out if you're approved for installment payments quickly.
- Easy Payments: Shop Pay Installments offer flexible payment options, allowing you to split your purchase into bi-weekly or monthly payments. This flexibility makes it easier to manage your budget.
- No Surprise Fees: With Shop Pay Installments, there are no hidden fees or late charges. You'll know exactly how much you need to pay and when, providing peace of mind throughout the payment process.
Managing Installment Payments:
You can easily manage your installment payments through your Shop Pay Account. By logging in, you can access your order history and view the status of your payments for orders that have been paid in installments using Shop Pay.
Returns on a purchase made through installments with Shop Pay
If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.
If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.
Getting Support:
To get information about an existing order or to request a refund, contact the store where you placed your order.
For questions about installments payments and financing, visit the Installments Help Center from Affirm.
For questions about the Shop Pay experience, you may contact Shop Pay Installments Support.
If you have additional questions or need further assistance, please email customerservice@retro51.com or call 1-800-466-1951